Cookie policy

Last updated: 23 September 2026

This page explains which cookies and similar technologies ciaobooking.com uses, for which purposes, and how you can give, refuse or withdraw consent. Technical cookies are always active because the website needs them; all others are activated only after your consent, by category.

Data controller

Ciaobooking Srl, Via Pastrengo 14, 20159 Milan, Italy — info@ciaobooking.com

How to manage your consent

On your first visit a banner lets you accept all cookies, reject them (“Reject all” or the X) or choose by category (“Customise”). Until you choose, no non-essential cookie or tool is activated. Your choice is stored for 12 months and you can change it at any time from the cookie icon at the bottom of the page or the button below; if you withdraw consent, the cookies of that category are deleted and the page is reloaded. You can also delete cookies in your browser settings.

Technical cookies (always active)

Needed for the website to work and to remember your choices. No consent required.

Name / toolProviderPurposeDuration
i18n_redirectedCiaobookingRemembers the website language12 months
ncc_c, ncc_eCiaobookingStore your cookie choice12 months
PrismicPrismicContent preview for the website editors; sets no cookies for visitorsno cookies
Cal.comCal.comSupport page only: calendar to book an appointment, a service you requestsession

Statistics (consent only)

Aggregated measurement of visits and website usage, to improve it.

Name / toolProviderPurposeDuration
_gaGoogle Ireland Ltd (Google Analytics 4)Distinguishes visitors13 months
_ga_2KHT1X86T6Google Ireland Ltd (Google Analytics 4)Keeps the session state13 months
_clckMicrosoft (Clarity)Anonymous identifier for usage statistics and heatmaps12 months
_clskMicrosoft (Clarity)Links the pages viewed in the same visit1 day

Marketing (consent only)

Measure campaign effectiveness and allow us to show you relevant content and ads.

Name / toolProviderPurposeDuration
_gcl_auGoogle Ireland Ltd (Google Ads)Measures campaign conversions3 months
_fbpMeta Platforms Ireland Ltd (Meta Pixel)Identifies the browser to measure and show Meta ads3 months
hubspotutk, __hstcHubSpot Inc.Recognise the visitor and their visits (visit analytics, chat, forms)6 months
__hssc, __hssrcHubSpot Inc.Count the pages of the visit and detect a new session30 minutes
__cf_bmCloudflare (per HubSpot)Bot protection for the HubSpot services30 minutes
HockeyStackHockeyStack Inc.Campaign attribution and identification of the visitor's company from the IP address (cookieless mode)no cookies

Transfers outside the EU

Google, Meta, Microsoft, HubSpot and HockeyStack may also process data in the United States. Transfers rely on the safeguards provided by the GDPR (EU-US Data Privacy Framework or standard contractual clauses) as stated by each provider in its privacy notice.

Your rights

For your rights (access, rectification, erasure, objection, complaint to the supervisory authority) and for other processing of personal data see the Privacy Policy.